FAQs

How long does shipping take? When will I receive my order?

The shipping duration varies based on your country. Please refer to the table below to find the estimated delivery time for your region:

Pakistan                                                              2-3 Days

Please note that these are approximate timeframes and may vary.

Can I track my order after it has been dispatched?
Certainly! Once your order has been shipped, you will receive an email containing a tracking number. Please note that it may take up to 24-48 hours for shipping activity to update and reflect on the tracking information.

Can I request a return for my items?
Absolutely! We offer an extended 30-day guarantee. If you are not completely satisfied with your items or have received faulty goods, please reach out to our customer support team via email. They will assist you with the return process.

Which payment methods do you accept? 
We gladly accept all major credit cards, such as VISA, Mastercard, Discover, and AMEX. Additionally, we also offer the option to make payments through PayPal for your convenience.

When will my order be shipped?
Once your payment is verified, we will process and ship your order within a maximum of 24-48 hours.

Can I make changes to my order? 
If you need to modify or cancel your order, please reach out to us as soon as possible. Once our warehouse has processed your order, we may be unable to make any changes. Please contact our customer support team for assistance.

Is my personal information kept confidential?
Absolutely! We prioritise the privacy and security of your personal information. In compliance with the latest data protection regulations, we assure you that your information will be kept private and secure.

What should I do if I forget my password? 
If you have forgotten your password, simply visit the Login page and click on the "Forgot password" link. We will send you an email with instructions on how to reset your password.